FREQUENTLY ASKED QUESTIONS
Live animal orders – $35 to $70 (depending on location)
All live animal orders are sent through Fedex.
Live animal orders are shipped out Monday through Wednesday.
Orders can be shipped same day if the order is placed and paid for before 12pm on Monday-Wednesday.
Shipping dates will be coordinated and agreed upon before anything is shipped out.
100% Live Arrival Guarantee
We provide a health guarantee with any animal we sell and ship out. With any animal being shipped out someone will need to be home to sign for the package.
Fedex Overnight Priority packages are supposed to be delivered in the morning at or before 10:30 AM. Things happen and that
time can be changed so please be flexible on the day you are receiving a live animal.
Our honest preference though is to have the shipment to be sent to a Fedex Hub/facility to be picked up. If you send your package to a hub please call and verify that that location will accept live animals
because not every Fedex location is considered a “Hub”.
The weather is another factor to consider when shipping live animals. We will be able to ship out for home deliveries if the weather is within 40F-85F and 35F-90F for early morning Hub/facility Pick-Ups.
If the temperatures exceed the safe conditions, but the customer insists on shipping the guarantee will be void.